We strive to provide you with the best quality products and exceptional service. Below is our shipping policy to ensure a smooth and hassle-free experience for our customers:
- Shipping Rates and Options:
- We offer shipping within India.
- Shipping rates may vary based on the destination and weight of the order.
- Customers can choose from standard or expedited shipping options during checkout.
- For orders above a certain amount, we offer free standard shipping.
- Processing Time:
- Orders are typically processed and dispatched within 4-5 business days after payment confirmation.
- During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience during such times.
- Estimated Delivery Time:
- Standard Shipping: Estimated delivery time is 5-6 Business Days.
- Expedited Shipping: Estimated delivery time is 4-5 Business Days.
- Please note that delivery times may vary depending on the shipping address and any unforeseen circumstances such as weather conditions or customs delays.
- Order Tracking:
- Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number.
- Customers can track their orders using the provided tracking number on our website or the designated courier’s website.
- Shipping Restrictions:
- We comply with all international shipping regulations and restrictions.
- Certain products may have shipping restrictions imposed by local authorities or courier services. We encourage customers to review any applicable regulations before placing an order.
- Delivery Attempts:
- Courier services typically make multiple attempts to deliver the package if the recipient is unavailable during the initial delivery attempt.
- If delivery attempts are unsuccessful, the package may be held at the nearest courier depot for a specified period. It is the customer’s responsibility to arrange for re-delivery or pick up within this timeframe.
- Shipping Address:
- Customers are responsible for providing accurate and complete shipping addresses at the time of checkout.
- Garhwal Sweets is not liable for any delays or undelivered packages resulting from incorrect or incomplete shipping information provided by the customer.
- Shipping Damage or Loss:
- In the rare event of shipping damage or loss, please contact us immediately with your order details and any relevant photographs.
- We will work closely with the courier service to investigate and resolve the issue as quickly as possible.
- International Shipping:
- For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by the destination country.
- Garhwal Sweets is not liable for any delays or additional charges incurred during customs clearance.
- Contact Us:
- If you have any questions or concerns regarding our shipping policy, please don’t hesitate to contact our customer service team at contact@garhwalsweets.com.
By placing an order with Garhwal Sweets, you agree to abide by the terms and conditions outlined in this shipping policy. We appreciate your trust in us and look forward to serving you with delicious sweets delivered right to your doorstep!